No there are no logs for the sensor gateway. If it is an internal mail server you could check the mail server's logs. Alternatively you could try using Gmail

I changed it to one of our another smtp server listservsmtp.ntca.org. I reviewed the settings and it looks good. I can ping the sensor gateway from the smtp server. Emails are not getting to the smt…

Is it possible to set a Threshold Alert to only be for a SPECIFIC temperature sensor?

The latest ones are v5 - those with the OLED

Can you have someone check on it physically for the lights and indicators?

Is your previous unit's email function working with the same settings?

Your remarks have been passed on to our R&D.

Thanks, it might help iff I can connect to the serverscheck gateway, which is not the case; presumably, if I am not able to ping the device, neither can the nagios server...

Not worth it. I just went ahead and purchased a new one for the website.

The only other option is to RMA the unit

I did and it didn't work. Unit becomes un-responsive after a period of time.

Ok then update it with the latest FW version for your HW version

I just removed extra monitors from devices, and the device in my status report that said "not monitored" now shows its being monitored, and I'm also at 100.

I am finding that the status report will only report on servers under the 100 limit. I had servers reporting back saying "not monitored" in the status report. I do have over 100 servers, a…

Hello,

okay thanks. i did the v2.11 firmware update (for v4 hardware) and i'm able to configure to local i/p and the temp. seems correct. before when i did the update the display works but it would not …

Okay, looks like the wrong firmware version was loaded.

When I view a group, on the right side where it shows the monitors assigned to the group, it doesnt allow me to sort it by name.

I'm now logged on and the firmware version is 2.08.

Doing it now. Although, even when I do the factory reset the display does not display anything.