Thanks for your quick reply.

You can try loading the new image for the monitoring appliance that comes preloaded with the latest release of the monitoring appliance.

Being in Doha doesn't help dealing with shipment so because we had a spare Dell server I've downloaded and installed the software on a Windows 2008 installation.

Please upgrade to firmware 2.10 which addresses the issue with empty alerts when using the Dry Contact unit

It can run on a virtual server

Hello,

Yes, we've done that. Only one cable will show WET. It will show WET in either port 1 or port 2.

OK. Just to exclude it is a sensor failing, can you just connect and submerge one cable at a time and see if it shows WET. We want to know if it is a firmware or cable issue.

Not quite.

OK to recap:

Do you see the 2 flooding sensors in the interface or just one?

OK, now that SNMP is reporting correct values for both sensors, I have scheduled a test. I am only able to get a non-OK value for one of the two sensors. It doesn't seem to matter which port on the…

The link has been fixed - thanks for informing us.

Thanks. The link on the v4 firmware page is broken and tries to download setup.exe. I found the real 2.10 based on the other download URL which seems to have fixed my original problem.

When I added the dry contact sensor it stopped sending the sensor that generated the alert. Just get the message.

Example of message sent:

In my case I'm using temp, power and dry contact on the same sensor so the email doesn't indicate which one generated the alert. Was hoping that there is some way to indicate this in the email.

Thank you so much for your post. Your information was correct. We were thinking that the value was the difference between +/- than the current value.

We have installed and setup the ServerCheck temp sensors. When we test the email configuration, everything works. When we heat up the sensor it will not send the alert to the email address but everyt…

You can move it to a different system provided a license is not running concurrently. Also you need to have an active support and license agreement to do so. You can check your status on http://ww…