How did you say the entire SensorGateway freezes? Have you checked ping and snmp requests to it?

I noticed that the sensor gw with 2 probes is indicating that temp1 & temp2 & power is ok on display. But when I go to configure the monitor new item and then save it, that 4 mins la…

You might also want to double check the sensor probe ID on the power failure check configuration window if that really is of the power sensor.

You can use the one we provide for free or any other mib browser. See our downloads page in the support section

the power check only fails after 4 mins of adding it as a check.

last error is this only for the temperature check, the power check or all checks?

Error: monitor details > last error = couldn't retrieve value for OID. But if I remove the power sensor from probe 2 port after receiving this error then recycle the sensor gw > the …

Can you please be more concise?

Serverscheck ver 10.1.0

Maybe there is something I do not understand...

You might also want to try booting the appliance without any additional peripherals but the monitor and see if it'll make a difference.

There is no technical support team in the Philippines. If you have a support agreement you can contact the helpdesk from your license page.

I only inserted USB Keyboard.

We don't know what actions have been taken on the appliance but something must have been configured incorrectly or causing a conflict. As no other software was installed as per your saying, the only…

Thank you for your advise, the link and the instructions are good or even excellent.

Maybe an incorrect driver was installed for a USB peripheral or so.

The version was initially came from the Serverscheck Appliance the we have. I did not get the exact version.

Below are the Error Message with the Blue Screen

What version of the software have you installed?

Hi,