old sensors = H/W version 4.0 using F/W version 2.00

FYI - the unit is now live in our server room. Both power fail sensors are plugged in and the status on the local device is correct, but the power fail sensor status on the cloud portal is now incor…

I am running the 10.3 version freeware in test environment. I want to set get emailed when ANY event ids show up in the Fowarded Events log.

Here it is:

Yes please post the read only link

I've restarted the device and am still seeing the same thing.

I tested it and it worked. We will pass it on to our development team for further analysis.

I unplugged the power fail sensors from their power source which triggers a power fail alert email message and when i plug it back in to power i get a power recovery email alert. The status is not r…

We are testing the cloud portal and our two power fail sensors are showing as "POWER OK" even though we have them unplugged. If we click on the sensor we can see that the graph is at 1 ind…

A quick internet search shows that it should generate a COM port. Your device isn't so something is wrong with it. Either in the device itself or with the configuration. It could also be a limitat…

You report having purchased from someone a Huawei USB modem that does not generate COM ports on your system as it is supposed to.

I'm very angry about that situation because I extra asked your company which modem we should buy and your sales said that we can buy !!any!! HUAWEI USM Modem and it will work with ServersCheck - now …

Please contact Huawei support or the seller of your modem on how to have the Huawei modem appears as a COM port on your system.

After you told me that we can use HUAWEI USM Modem for SMS Alerting we purchased a HUAWEI E303 HSPA USB Stick - the modem works but how to config it because it is a USB modem and was not shown under …

See following post:

Is there a way to clear a monitor's history? What I am looking to do specifically is clear the "Number of Checks" performed. I am up to over 100,000 in a few cases and I would like to cl…

This is a limitation in the freeware version. Team alerts are not included in there.

I'm in the process of preparing a 10.3.1 installation (free-version at the moment), but I can't quite figure out how to select a team for alerting. It is like this whole option is gone in the new ver…

Ok, I'll purchase some new Sensor gateways then and use the old ones for extra measure points.

The .1.3.6.1.2.1.1.2.0 and .1.3.6.1.2.1.1.2. are different OID's. You can use get for the one and the trap for the other (by design) without creating any issues at all. No problems found in this stru…