Can anyone confirm if it is still possible to poll the environment sensors vai SNMP to get the current temperature value?

Can you specify how the external sensor is losing connectivity? Also, how many ext temp/hum sensors have the issue? Screenshots would be very much helpful.

What firmware version did you have installed so that we can send you the link to that - allowing you to roll back

We have never had any calibration set.

Indeed it is for trouble shooting.

I just rolled back to 3.3 which is definitely giving me correct readings now but the external sensor is still temporarily losing connection several times per minute

I have a sensor deployed that can no longer send email. I continually get "test email cannot be sent" even though I know the host name for the mail server is correct as I have 30 other sen…

I have a SensorGateway V.5 that I just updated to firmware version 4 and not my external sensor for temp and humidity temporarily loses connection several times a day.

Is it possible to have pass through authentication based on membership of an Active Directory group or at least based on our windows credentials?

Hi.

Thanks for your reply. It s the serverscheck that s taking all cpu/mem.

Delete the related .dat files in the /data subdirectory to reset counters after stopping the monitoring service

What is process is taking all the CPU?

Hi!

Hi,

Everything seems to be working on our end.

is the Cloud platform working properly? I have tried login in using different browsers and different computers, and it says it can't display the page. Once it showed me the login screen and after cli…

We will update you as soon as it is available

Thank you for the information, I will check regularly for any new firmware updates then.

Our R&D is working on a fix as quickly as possible as we have been able to replicate it on some devices.