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  1. Alarm option

    sambath
    by sambath · March 2014
    please recommend me as my need below:
  2. Alarm option

    Administrator
    by Administrator · March 2014
    Yes it can. You can run the SensorGateway and the monitoring software side-by-side with the SensorGateway alerting via SMS gateway and the monitoring software on GSM modem.
  3. OID value for SNMP Monitoring

    rclarke
    by rclarke · March 2014
    Does anyone know the OID value for the built in temp sensor for a SensorGateway v5? I am currently using PRTG for monitoring. But Im sure it would be the same value for other monitoring software.
  4. DRY CONTACT displaying

    [Deleted User]
    by [Deleted User] · March 2014
    I wanted to ask if there is any way to not show the dry contacts on the Cloud platform from each SensorHub if they are not being used at all.
  5. Emails Tagged As Spam By Spam Assassin

    Administrator
    by Administrator · March 2014
    We have just uploaded a test build that adds the Date headers to hopefully solve the Spam flagging.
  6. Emails Tagged As Spam By Spam Assassin

    Administrator
    by Administrator · March 2014
    Thank you for the feedback - we will forward it to our development team for consideration
  7. Emails Tagged As Spam By Spam Assassin

    JimmyKav
    by JimmyKav · March 2014
    SpamAssassin is tagging alert emails as spam. viewing the header of the emails reveals the following issues:
  8. SNMP SET

    dbarriault
    by dbarriault · March 2014
    Sorry I missed that in your response. Its all good now. Thanks!
  9. SNMP SET

    Administrator
    by Administrator · March 2014
    As said on the first condition, as long as the direct output is enabled, this will flawlessly work. That can be accessed on the "Sensor Status" page.
  10. Alarm option

    sambath
    by sambath · March 2014
    Hi support,
  11. SNMP SET

    dbarriault
    by dbarriault · March 2014
    I used iReasoning to set the OID. When I did, It responded with a "SET succeed" but the value had not changed.
  12. RMA status, how to contact somebody

    Administrator
    by Administrator · March 2014
    I got more info. The unit could not be repaired and is on back order for shipping in next 2 weeks.
  13. RMA status, how to contact somebody

    Administrator
    by Administrator · March 2014
    It can take a couple of weeks depending on availability of components if a repair is done.
  14. RMA status, how to contact somebody

    [Deleted User]
    by [Deleted User] · March 2014
    We sent a sensor for RMA repair under warranty, which was received by your RMA department on February 12. That is the last update that shows up when I check the link for the RMA. I was trying to find…
  15. SensorGateway built-in sensor spikes

    [Deleted User]
    by [Deleted User] · March 2014
    I am under the impression that the frequency has been reduced, but I am waiting a few more days to see what happens and be able to come to a conclusion.
  16. SNMP SET

    Administrator
    by Administrator · March 2014
    From the ServersCheck SensorHub, this can be utilized by manipulating its outputs given that direct output is enabled which can be verified from the "Sensor Status" page.
  17. Test Email can’t be sent

    Administrator
    by Administrator · March 2014
    You can request a RMA through your order page.
  18. Test Email can’t be sent

    KingBC
    by KingBC · March 2014
    Sorry, firewall rules would not be set up to block one IP on a network to send SMTP messages. If the other devices can send, yet this one cannot I MUST be device specific.
  19. Test Email can’t be sent

    Administrator
    by Administrator · March 2014
    If it works on the 30 others it must be the network.
  20. Test Email can’t be sent

    KingBC
    by KingBC · March 2014
    Not a network issue. The UPS's, PDU and other appliances on the same network and vlan have no issues sending email.
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