It occurred on one of our client's environment once and on our company office equipment environment occurred once. It doesn't occur every time being restarted.

This is most likely due to previous installations of ServersCheck or other conflicting configurations and/or software on the system. Just kindly choose to ignore it

I understood that it is the design.

Administrator

The status is not dependent on the presence of the SensorGateway but on the latest/most current values received from its sensors compared with your defined thresholds.

There are currently no known bugs regarding to what was reported.

There are currently no bugs on email alerts. As advised before, just input its actual IP address.

This is by design. The SNMP agent here is the SensorGateway and not the sensor probes. And whatever's connected to the SensorGateway's probe ports, there will the OID's be associated. So the OID asso…

hi support, follow up on this concern.

We plugged probes with the order as the following. As a result the display and MIB changed. I would like to know the reason why.

Currently the status of the device is set to OK on the website and IOS app even if the device is turned off

Then it shows that some sort of vibrations are happening on the floor where the sensor is since it doesn't need to actually "move", as said before. The sensor senses gravitational force so …

Administrator and KingBC,

I am starting to beleive that this is an issue with versions > 3.06. I can get email alerts from any device running 3.06 yet anything later than that cannot send email. I need to work with …

Administrator,

I was told by Microsoft Office365 that they are constantly changing the ip address, can this be possible?

7 days since the firmware update, no issues to date. 4.1 seems a little buggy though. Power sensor drops disappears occasionally from the list. Alert settings wouldn't save unless I checked and saved…

I realize that but any ideas the sensor would see the same fluctuations when sitting on a concrete floor versus a rack with wheels swaying back and forth?

As of now, no such options are available. The 2 options that you could use is to either calibrate the temperature value arbitrarily or ,as previously advised, adjust your thresholds accordingly.

The shock sensor doesn't to move in order for its value to rise. It's a shock/vibration sensor thus shock/vibration presented to where is it will apparently alter the values even if the device is sta…