Hi there

The reason for this is due to the addition of our dew point sensors wherein if that's not included on temp/hum sensors, then the allocated OIDs would suffice since the max would be 8*2=16. Adjustment…

Do you have other sensor probes that you can connect to your SensorGateway for testing? If yes, kindly do so.

I've got a v5 sensor gateway running firmware 4.1 connected to a sensor hub. All probes are visible and configurable in the web interface.

In my case, we lose connection with the probe for 10 - 30 seconds every minute to every 3 minutes. The result is Red ? marks for the temperature and humidity readings in the web interface or only the…

We experienced today an outage of our cloud platform between 01:15:54 and 6:16:27 UTC

Wanted to post that I was probably wrong on this one about false alarms on the moisture sensor. I now think the AC unit has been dripping condensation on the moisture sensor. There has never been any…

Indeed you can still use the software for as long as you want with that license file. However you are no longer eligible for support or updates.

I'm using the GSM & 3G modem mode. For "only send sms alerts when internet connectin is down?" I have selected yes. I've confirmed in the sms.conf file that it changes the values to:

I'm running 10.1.6 - Business 250 Edition.

What version and release are you using?

Thanks for the info. Does this mean the online manual needs to be updated? Or am I misreading something?

Make sure all services are stopped. It may give an Access is Denied as the file is in use.

OK. We have compiled the info and passed it on to our dev team to further investigate.

PCI modems are not supported - only USB modems with COM interfaces as those manufactured bu Huawei & ZTE

It sends out alerts via all selected options: email AND sms, not OR.

I've configured my system to send email alerts, but to use SMS when the network is down. SMS messages work, but unfortunately they work a little too well. Whenever there is an alert, I receive both e…

I've got my primary unit web interface dead again. It seem to happen more frequently the more probes are connected.

I don't have a specific reproduce case, but my observations have been that it takes between 2 days and 2 weeks.

jhg03a,