What is the "Serial" column mean in "Wireless Information" of Sensor Menu?

We're sorry but due to the legacy version being used, this won't be supported anymore. Perhaps someone from the community can help you.

Thank you for already checking. What was reported show that the problem now lies on the sensor. You can just file for an RMA now.

Please try clicking on the activation link. There was a bug with the last update of the cloud that has been fixed now

Just received my new equipment from ServersCheck 10/3/2014 last week.

I am getting corrupted dates And times in alerts that are sent out. The problem goes away after rebooting the gateway but comes back shortly afterwards.

I've been trying to signup for this, but the signup process is not working. I get an email but when I click on the link I just get a blank page. And when I try to login after that it tells me that th…

You may want to check with Solarwinds.

Hi Support,

We're currently working on this

Unfortunately that is correct. only v5 sensorgateways have the cloud option.

Such reports would typically be generated from a centralized monitoring platform. Typically those are DCIM tools or SNMP monitoring tools.

I have a temp sensor and gateway running firmware version 5.

Hello All,

It is in the development queue.

If you have other SensorGateway units, can you try to connect the IO sensor there and see if the results are the same?

A way to check the email communication is to run the alerting module in debug mode. This allows you to exactly see what it does.

All contacts are from relay floating closures on a variety of devices. The entire dry contact sensor becomes non responsive.. The gateway continues to work normally and the web interface displays the…

Hi all.. I have a dry contact sensor and a V5 sensor gateway (5.07 firmware) that has an issue where the dry contact sensor stops responding after a couple of months. The web interface looks normal b…

We need to pass this on to our development team to get additional debugging information included in the code.