I had one of my monitors fail a few weeks ago. I finally changed it today after some unsuccessful troubleshooting. Has anyone ever had an issue where the NIC card died? I still have lights, but the s…

I will try another reset.

I see.

Unfortunately we don't provide an interface to enable such customization for our software

It's available on the downloads section of our website

I am seeing the same. Monitoring devices are showing as offline.

All of my sensors ( 17 ish) have stopped updating since 16/10/2014 09:05:38

It would be the same with any SNMP-based device as is for any SNMP-based monitoring system

Kindly consider doing a factory reset on one of the "problematic" units and see if the issue will persist

Hi Admin, I have 2 questions regarding templates:-

Just Received temperature Sensor and gateway.

Hello,

Hi,

As advised, to further on this case, please file a ticket.

Hi Support,

Firstly, we'll have to advise upgrading to the latest version to isolate previously found bugs and/or issues.

We are attempting to setup an smtp relay to send notification E-mails through Gmail to our administrators. When we run Test E-mail settings the E-mail comes through. However, when we test the system…

If you have another v5 unit, please test it on the corporate network, too to see if the behavior would be the same.

The serial numbers are different which is due to our inventory system. To track your wireless sensors, after initially adding them, rename them on the "Sensor Status" page.

Hi Support,