The latest firmware version (5.07) for hardware v5 SensorGateway units has HTTPS

Hi,

Is there support for adding SSL certs. to a Sensor Gateway, such that https is verified and the connection actually encrypted?

- For the SNMP check, you'll need to use 2 SNMP checks, one for the greater than threshold and one for the lesser than.

Unless SNMP traps are activated as an alert option for the sensor in the sensor status page, SNMP Traps are not sent and are inactive.

we recently purchased wireless temperature/humidity sensors.

Have you tried rebooting? If it still happens even after rebooting, please consider doing a factory reset. To do so, kindly refer to the user manual.

V5 hardware, 5.07 firmware. I am trying to disable SNMP Traps. I uncheck the box, save, and when I return to the SNMP config screen, its checked again. The change is not holding. I need to disable th…

401 is not a firewall error. 401 indicates that the web server uses authentication (LDAP, basic authentication, ..) and that the request could not be authenticated. 9 out of 10 this is a configurat…

The SensorGateway will continue to keep its settings until they're changed or the unit has undergone what we call a "soft reset" (refer to user manual for this).

Good morning,

hello,

Which version of the Monitoring Appliance do you have? The first version or the second (the one with SSD inside and 1MB of RAM).

We will pass it on to our development team for further investigation. If confirmed a bug then a fix will be included in the future release of the software

Sorry pardon me.. is freeware version 11.0.2

The free license of what version?

Currently using the FREE version.

What version are you currently using?

If that's the case then it shows the issue is more likely present on the underlying infrastructure

Our Cloud Platform is now completely back online. Once more, we deeply apologize for the inconvenience experienced.